When you understand the knee-jerk responses that control your actions and reactions and those of others, you can create success all around you.

Both in your home, and in your business world, the information in this session will enable you to find peace and harmony. You will be able to use the knowledge to motivate yourself and others and create the results you want.

What is time worth? How much do you value your time? What is time management and why is it important? Do you want to know the truths about time management and Tyranny of the urgent....

In this workshop participants will increase their personal productivity and efficiency levels and reduce their workload through the acquisition of a set of proven time management tools and techniques.

In this entertaining and practical program you will discover:

• The 5 key principles on which to base your Innovation process
• A 7-piece tool kit to generate dozens of new ideas in minutes
• How to recognize the two types of problems and handle them appropriately
• How to know which question to ask and when (yes there are dumb questions)

APICS is pleased to announce a new, one-day course for professionals in functions that support the supply chain (for example, sales and marketing, accounting, information technology, and senior executives).

The class will provide an insider's view of supply chain management. It offers fundamental knowledge of the functions of SCM and is designed to quickly and effectively educate team members who interact with or support supply chain activities, helping to increase efficiency and generate ideas for improvements.

After this course, participants can more fully contribute to the cross-functional and interorganizational processes of a successful supply chain. Further, the class leads participants and others in their organizations to the APICS Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and other APICS programs.

The course strengthens the entire team and fosters appreciation of a properly structured and managed supply chain.

Benefits to Participants

Participants in this program will:

• Learn the basic terminology used in SCM and be able to more effectively communicate with SCM teams.
• Understand the basic elements of SCM and how improvements in processes and communication can lead to increased overall customer satisfaction and profitability.
• Be more fully integrated as a part of the team supporting the increasingly important SCM function

In this highly entertaining and interactive workshop, Judy Suke shares information to help you to create harmonious relationships.

Lead so that others want to follow. Guide, energize and excite your staff. Handle your management role with ease.

Studies indicate that 75 per cent of all communication is verbal - talking and listening. This workshop provides participants with the tools to become more effective verbal communicators.

Participants will explore a communications model and learn a variety of tools and techniques on how to identify and overcome barriers that impede good communication.

In this engaging presentation you will discover:

• The key elements of successful presentations
• How to write a more focused presentation in five minutes
• How to convey more confidence
• Techniques to establish stronger rapport
• Body language techniques that speak best for you